AGB and right of withdrawal
Our delivery conditions:
All prices within the EU include the statutory VAT of the respective country of delivery, third countries are charged without VAT.
Delivery costs to the respective country of destination will be added. Please check the shipping costs tab.
Deliveries abroad will only be made against Paypal or payment by credit card.
Conclusion of the contract:
The contract is concluded by acceptance of the customer's order by the company Schuhhaus Georg Horsch GmbH. This takes place either expressly, by dispatch of the ordered commodity to the customer. The confirmation sent to the customer by e-mail only confirms the receipt of the customer's order, but not the acceptance of the contract by Schuhhaus Georg Horsch GmbH.
Despite our best efforts, a small number of products in our catalogue/online shop may be marked with the wrong price. We check the prices when we process your order and before we debit the payment. If a product is incorrectly priced and the correct price is higher than the price on the website, we will contact you before dispatching the goods to ask if you wish to purchase the product at the correct price or cancel the order. If the correct price of a product is lower than the price we have quoted, we will charge the lower amount and send the product to you.
Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last product.
In order to exercise your right of revocation, you must send us
Schuhhaus Georg Horsch GmbH
Hedelfinger Straße 54
70327 Stuttgart, Germany
Phone: 0711/230600-0
Fax: 0711/230600-10
E-mail: info@horsch-schuhe.de
by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us and only within Germany), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.
We will bear the costs of returning the goods within Germany.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
End of the cancellation policy
Model cancellation form
If you want to revoke this contract, please fill out this form and send it back to
Schuhhaus Georg Horsch GmbH
Hedelfinger Straße 54
70327 Stuttgart
Fax: 0711/230600-10
E-Mail: info@horsch-schuhe.de
I/we* hereby revoke the contract concluded by me/us* for the purchase of the following goods*
- the purchase of the following goods*
- the provision of the following service
- Ordered on*/received on*
- Name of the consumer(s)*
- Address of the consumer(s)
- Signature of the consumer(s) (Only in case of notification on paper)
- Date
________________________________________
* Please delete where inapplicable.
For all defects of the purchased goods occurring during the statutory warranty period, the statutory claims for subsequent performance, for removal of defects/replacement as well as - if the statutory requirements are met - the further claims for reduction of the purchase price or withdrawal from the contract as well as for damages, including compensation for damages instead of performance as well as compensation for your futile expenses shall apply at your discretion.
Free online return within Germany
If the shoes do not fit or do not meet your expectations, you can of course return them to us within 14 days. Please use the return label enclosed in this package. If no label is enclosed, you can create a return label via our online shop www.horsch-shop.de using the DHL Online-Retoure program. The return shipment of the goods is then completely free of charge for you within Germany. Unfortunately, we cannot accept freight collect shipments. If you have any questions about this procedure, we will be happy to assist you. Just give us a call at 0711-230600-0